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Rockland County Warns Residents Of Crooked Contractors Family Scammed Out Of $90 K

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2 years ago

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In a recent scheme, a Rockland County family was scammed out of $90,000 by a contractor who promised to renovate their yard while the family was away on vacation but never did and has since disappeared. So far this year, the Rockland County Office of Consumer Protection indicates families have been scammed out of over $200,000.

Unfortunately, these types of scams are common with an estimated 1 in 10 people falling victim to Home Improvement Contracting Scams. 

“These individuals can often be hard to catch, and the money stolen harder to reclaim, which is why I stress to our families that prevention is key,” said County Executive Ed Day. “A little amount of due diligence will go a long way to protecting yourself from falling victim.”

Office of Consumer Protection Director Kim Von Ronn urges families to always:

  • Steer clear of unsolicited contractors
  • Get a written contract
  • Never pay until job is complete
  • And utilize a licensed contractor

“The benefits of contracting with a licensed vendor/contractor ensures a few things but first and foremost that the contractor is insured,” explained Director Von Ronn. “Without appropriate and adequate insurance coverage, if the contractor or their employee gets injured when working on a home, the homeowner can be responsible for damage or injury.”

Once you decide on a contractor, keep in mind:

  • Every home improvement project over $250 requires a written contract. 
  • A down payment shall not exceed $1,000 or 15% of the contract price, whichever is less. Exceptions to this must be stated within the written contract and agreed upon.

If a conflict arises between the consumer and business, Consumer Protection can assist with the dispute and mediation process.

Complaints regarding terrible workmanship from unlicensed vendors or an unlicensed vendor scamming a consumer out of money for an uncompleted job can also be investigated by our Office of Consumer Protection resulting in bringing the responsible party to Criminal Court. The Office of Consumer Protection also can impound vehicles in these scenarios thanks to Rockland County Local Law Chapter 286-21(H) which was sponsored by County Executive Ed Day during his time serving in the Rockland County Legislature.

In 2023, the Rockland County Office of Consumer Protection investigated 617 complaints and returned $66,000 to homeowners.

Residents with questions or concerns can contact their Office of Consumer Protection at (845) 364-3901 or by email at CPLCAL@co.rockland.ny.us.

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Government

Clarkstown Town Clerk Lauren Marie Wohl Launches Text Alerts for Tax Bill Updates

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4 days ago

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August 9, 2026

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CLARKSTOWN, NY — Beginning with the new tax season on September 1, the Clarkstown Town Clerk’s Office will offer residents a new and convenient way to receive updates about their tax bills directly by text message.

Town Clerk Lauren Marie Wohl announced that residents can opt in to the service by texting “TAXINFO” to 845-644-6899.

Once a resident’s tax bill is ready, those enrolled will receive a text message containing a link. Residents can then enter their property address to view their tax bill and, if they choose, make a payment online.

The new text notification system does not replace traditional mailed tax bills. Residents who sign up for the service will continue to receive their regular tax bill in the mail. The text alerts are intended to provide an additional and more convenient way for residents to know when their bills are available and access their information.

“Residents asked for a simpler way to receive tax bill information, and I’m proud that we were able to make it happen,” Wohl said.

Residents with questions about the new service can contact the Clarkstown Town Clerk’s Office at 845-639-2010.

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Government

Flock Cameras in Rockland County: Safety Tool or Privacy Concern?

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5 days ago

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August 8, 2026

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Flock cameras have become an increasingly debated topic across the country, including here in Rockland County.

Flock cameras are automated license plate readers used by law enforcement to capture license plates and vehicle characteristics as vehicles pass by. Police can use the information to assist with investigations, including locating stolen vehicles, identifying vehicles associated with wanted suspects, helping find missing people and developing leads following crimes.

One of the cameras pictured is located outside The Shops at Nanuet in Clarkstown. A graphic from the website DeFlock also shows reported camera locations throughout the area.

Supporters say the technology can give police an important investigative tool and help solve crimes more quickly. Critics, however, have raised concerns about privacy and the collection of information about where people drive, even when they are not suspected of committing a crime.

The debate ultimately comes down to a question of public safety versus privacy.

What do you think? Are Flock cameras a valuable tool for law enforcement, or are they an intrusion on your privacy?

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