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Rockland’s 5 Town Supervisors Release Joint Letter Slamming O&R Utilities Storm Response

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ROCKLAND COUNTY, NY – As frustrations mount, the five Town Supervisors of Rockland County released a joint letter slamming Orange and Rockland Utilities on their handling of Tropical Storm Isaias.

“We would like to inform the public that at 11:30 this morning a conference call was held with representatives from O&R Utilities regarding major outages throughout Rockland County. Each Supervisor expressed their dismay and frustration with the poor response time by O&R. The Supervisors specifically asked for an immediate report on the number of work crews in each Town, where they are located, an estimated time of restoration for that job site and where the crew would be going next. O&R representatives informed us that they would not have that information for another 48 hours. O&R stated that they are still in the assessing stage of this storm. They informed the Supervisors that there are major outages throughout our area and it could take 7 – 10 days to restore. The Supervisors found it unconscionable that O&R will only give a global restoration of their system by 7 pm tonight and customer specific outage not until tomorrow Thursday night after 7 pm. ”

 

You can read the full letter below

 

View our coverage of Tropical Storm Isaias

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Update: Rockland County YouthFest Returns March 29 at RCC

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Rockland County will host its annual YouthFest on Sunday, March 29, 2026, from 11 a.m. to 3 p.m. at Rockland Community College.

The free, family-friendly event is one of the largest community gatherings in the county, bringing together more than 150 local agencies, organizations, and service providers focused on youth and family programs.

YouthFest offers a wide range of activities, including interactive exhibits, live demonstrations, performances, and hands-on experiences for children and teens. Families can also enjoy entertainment, games, and attractions throughout the day while learning about resources available across Rockland County.

The event is held in conjunction with Rockland County Government Day, giving residents an opportunity to connect with county departments and learn more about public services and programs.

Organized by the Rockland County Youth Bureau, YouthFest draws thousands of attendees each year and serves as a one-stop destination for families seeking information, support services, and recreational opportunities.

                                  Admission is free and open to the public.

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Frozen Toilet During Extreme Cold? What Homeowners Should and Shouldn’t Do

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With freezing temperatures expected across Rockland County, Fire and Emergency Services is reminding residents to take steps to prevent frozen and burst pipes, which can cause significant property damage and even lead to fires.

Officials recommend allowing faucets to drip slightly, especially overnight, to keep water moving through pipes. Residents should also open cabinet doors to allow warm air to circulate around plumbing, particularly in kitchens and bathrooms.

Fire and Emergency Services advises keeping homes heated to at least 55 degrees, even when away, and insulating exposed pipes in basements, crawl spaces, and garages. Residents are warned never to use open flames or unsafe heating devices to thaw frozen pipes.

If a pipe does freeze, officials recommend using a hair dryer or warm air to thaw it safely. Torches or other open-flame methods should never be used. A frozen toilet is inconvenient, but rushing the fix can turn a minor problem into major damage. Slow, careful warming is the safest solution, and professional help should be sought if the issue persists.

In the event of a burst pipe or water emergency, residents are urged to shut off the water immediately and contact emergency services or a licensed professional if needed.

Officials remind residents to stay warm, stay safe, and take preventative steps to protect their homes during extreme cold weather.

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