SPRING VALLEY, N.Y. — A Rockland County Sheriff’s Communications Division dispatcher helped guide new parents through the successful delivery of their baby girl during an early-morning emergency call on Sunday, January 11.
According to the Sheriff’s Office, a 20-year-old expectant mother went into active labor at home when the baby began to arrive before first responders could reach the scene. At approximately 4:31 a.m., the baby’s father dialed 9-1-1 and reported that the infant’s head was already visible.
James Sheridan, a Radio Operator I with the Rockland County Sheriff’s Communications Division, immediately took the call and calmly coached both parents through the delivery process. Following his instructions, the parents were able to safely deliver their daughter moments before police and emergency medical personnel arrived.
Spring Valley Police Department officers, Spring Hill Community Ambulance Corps, and Rockland Paramedic Services arrived on scene approximately six minutes later. The newborn baby girl and her mother were transported to Montefiore Nyack Hospital, where both were reported to be doing well.
Sheriff’s officials praised Sheridan’s actions, noting that he and all county radio operators are highly trained Emergency Medical Dispatchers (EMDs), certified by the International Academies of Emergency Dispatch (IAED). Dispatchers regularly assist callers during a wide range of medical emergencies, providing critical instructions until help arrives.
Officials congratulated the new parents and highlighted the incident as an example of how teamwork between dispatchers and first responders helps protect and serve Rockland County residents.